Privacy Policy - Modnovora

Legal & Compliance

Privacy Policy

Modnovora.com  ·  Your data, your rights  ·  Eugene, Oregon, USA

Last Updated: June 5, 2026
Data Protected Secure storage & processing
Your Rights Access, delete & correct data
No Sale of Data We respect your privacy
Transparent Practices Clear, plain-language policy
Privacy Overview

Your Privacy Matters to Us

Modnovora operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Modnovora is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories, depending on how you interact with the Services:

Contact Details
Name, address, billing & shipping address, phone number, and email address.
Financial Information
Payment card info, transaction details, payment confirmation and other payment data.
Account Information
Username, password, security questions, preferences and settings.
Transaction Information
Items you view, cart contents, wishlist, purchases, returns, and past transactions.
Communications with Us
Information included in your messages, such as customer support inquiries.
Device Information
Device, browser, network connection, IP address, and other unique identifiers.
Usage Information
How and when you interact with or navigate the Services, including browsing behavior.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you — when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services — from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
From our service providers — when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
From our partners or other third parties — in connection with providing or improving the Services.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor & Improve the Services
We use your personal information to provide you with the Services, process payments, fulfill orders, remember your preferences, send account notifications, process transactions and returns, arrange shipping, and create a customized shopping experience for you — including recommending products related to your purchases.
Marketing & Advertising
We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services based on your activity on the Services.
Security & Fraud Prevention
We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect and investigate possible fraudulent or malicious activity, and protect public safety. We highly recommend that you do not share your username, password or other access details with anyone else.
Communicating with You
We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
Legal Reasons
We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate potential or actual litigation, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices. You may have a right to opt out of targeted advertising — you can exercise your opt-out rights here.
  • When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

Shopify's Role in Your Privacy

Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services. To help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data obtained from your interactions with our Store and other merchants.

In these circumstances, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights. To learn more, visit the Shopify Consumer Privacy Policy. Depending on where you live, you may also exercise certain rights through the Shopify Privacy Portal.

Third-Party Websites & Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites.

Information you provide on public or semi-public venues, including information shared on third-party social networking platforms, may also be viewable by other users without limitation as to its use by us or by a third party. Our inclusion of such links does not imply any endorsement of the content on such platforms or of their owners or operators.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction.

If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.

Security & Retention of Your Information

Please be aware: No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights & Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Right to Access / Know
You may request access to personal information that we hold about you.
Right to Delete
You may request that we delete personal information we maintain about you.
Right to Correct
You may request that we correct inaccurate personal information we maintain about you.
Right of Portability
You may receive a copy of your personal information and request its transfer to a third party.
Right to Opt Out of Targeted Ads
You may opt out of the "sale" or "share" of your personal information or targeted advertising. Exercise your rights here. We also support Global Privacy Control.
Managing Communications
Opt out of promotional emails at any time using the unsubscribe link in our emails. Non-promotional emails (account & orders) will still be sent.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your requests. You may designate an authorized agent to make requests on your behalf. To learn more about Shopify's data practices, visit https://privacy.shopify.com/en.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below.

Depending on where you live, you may have the right to appeal our decision by contacting us, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law. We encourage you to review this page periodically to stay informed about our privacy practices.

Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us using the information below:

Trade Name Modnovora
Support Hours Monday – Friday
9:00 AM – 5:00 PM (EST)
Phone Number +1 (585) 332-4883
Office Address 394 Banner St, Eugene, Oregon 97404, United States
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